Privacy policy

Privacy Policy

Last Updated: 23 August 2026

Trade Name: Bella Mart
Email: bellamartlimited@gmail.com
Phone: +44 7882 503907
Business Address: United Kingdom

1. Introduction

Bella Mart respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, or place an order with us.

By using our website or purchasing from Bella Mart, you acknowledge the practices described in this Privacy Policy.

2. Information We Collect

Depending on how you interact with us, we may collect information such as:

  • Your name

  • Billing and delivery address

  • Email address

  • Telephone number

  • Order and purchase details

  • Payment-related information necessary to process your order

  • Information you provide when contacting customer support

  • Website usage and technical information, such as IP address, browser type, and device information, where applicable

3. How We Use Your Information

We may use your personal information to:

  • Process and fulfil your orders

  • Arrange delivery of products

  • Process payments and refunds

  • Communicate with you about your orders

  • Respond to enquiries and provide customer support

  • Improve our website, products, and services

  • Prevent fraud, abuse, and unauthorised activity

  • Comply with applicable legal and regulatory requirements

4. Payment Information

Payments may be processed through third-party payment providers.

Bella Mart does not need to store your full payment card details when these are processed securely by an external payment provider. Your payment information may be handled according to the privacy policy and terms of the relevant payment provider.

5. Cookies

Our website may use cookies and similar technologies to help provide functionality, understand website usage, remember preferences, and improve the customer experience.

Where required by law, we will request your consent before using non-essential cookies.

You may be able to manage or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of the website.

6. Sharing Your Information

We may share relevant personal information with trusted third parties where necessary to operate our business, including:

  • Payment service providers

  • Delivery and courier companies

  • Website hosting and technology providers

  • Customer service providers

  • Professional advisers or authorities where legally required

We do not sell your personal information to third parties.

7. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration, or disclosure.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, providing customer support, maintaining business records, resolving disputes, and meeting legal or regulatory obligations.

9. Your Privacy Rights

Depending on the circumstances and applicable UK data protection law, you may have rights including:

  • The right to request access to personal information we hold about you

  • The right to request correction of inaccurate information

  • The right to request deletion of certain personal information

  • The right to restrict or object to certain processing

  • The right to withdraw consent where processing is based on consent

  • The right to request a copy of certain personal information in a portable format

To exercise your rights, please contact us using the details below.

10. Children's Privacy

Our website is not intended to knowingly collect personal information from children without appropriate consent.

If you believe that a child has provided personal information to us, please contact us so that we can review and take appropriate action.

11. Third-Party Websites

Our website may contain links to third-party websites or services.

Bella Mart is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their privacy policies before providing personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable legal requirements.

Any updated version will be published on our website with a revised "Last Updated" date.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Bella Mart
Email: bellamartlimited@gmail.com
Phone: +44 7882 503907
Address: United Kingdom