Return & Refund Policy

Trade Name: Bella Mart
Email: bellamartuae@gmail.com
Address: United Arab Emirates, Dubai, UAE

At Bella Mart, we want our customers to be satisfied with their purchases. If you receive a damaged, defective, or incorrect item, please contact us so we can assist you.

1. Return Eligibility

Products may be eligible for return if:

• The item is damaged or defective upon delivery.
• You received the wrong product.
• The product is unused and in its original condition and packaging.

2. Return Period

Please contact us within 7 days of receiving your order to request a return.

3. Non-Returnable Items

Items that have been used, damaged after delivery, or returned without their original packaging may not be eligible for return.

4. Refunds

Once the returned product is received and inspected, we will inform you whether your refund is approved. Approved refunds will be processed using the applicable payment method.

5. Exchange

If you receive a defective or incorrect item, we may offer a replacement, subject to product availability.

6. Return Shipping

If the return is due to a damaged, defective, or incorrect product, Bella Mart may cover the applicable return delivery cost.

7. Contact Us

For return or refund requests, please contact:

Email: bellamartuae@gmail.com
Bella Mart
United Arab Emirates, Dubai, UAE