Shipping Policy

Trade Name: Bella Mart
Email: bellamartlimited@gmail.com
Phone: +44 7882 503907
Business Address: United Kingdom

1. Shipping Coverage

Bella Mart currently offers shipping within the United Kingdom. Orders are delivered to the shipping address provided by the customer at checkout.

2. Order Processing

Orders are normally processed within 1–3 business days after payment has been successfully received.

Orders placed on weekends or UK public holidays will be processed on the next business day.

Please note that processing times may occasionally be longer during busy periods, holidays, promotions, or unforeseen circumstances.

3. Delivery Times

After your order has been dispatched, estimated delivery times are:

• Standard UK Delivery: 2–5 business days

• Express Delivery: 1–2 business days, where available

Delivery times are estimates and are not guaranteed. Delays may occur due to courier issues, adverse weather, public holidays, or other circumstances outside our control.

4. Shipping Charges

Shipping costs, if applicable, will be clearly displayed at checkout before the customer completes the purchase.

Bella Mart may offer free shipping on selected products, promotions, or orders meeting a specified minimum order value.

5. Delivery Address

Customers are responsible for providing a complete and accurate delivery address.

Bella Mart cannot be held responsible for delays or additional costs caused by incorrect, incomplete, or incorrectly entered delivery information.

If you notice an error in your shipping address after placing an order, please contact us as soon as possible at bellamartlimited@gmail.com.

6. Tracking

Where tracking is available, customers will receive tracking information after their order has been dispatched.

Customers can use the tracking information provided to monitor the progress of their delivery.

7. Delayed or Missing Orders

If your order has not arrived within the estimated delivery timeframe, please contact us at bellamartlimited@gmail.com or +44 7882 503907.

We will assist you in checking the status of your shipment with the relevant delivery provider.

8. Damaged Packages

If your package arrives visibly damaged, please contact Bella Mart as soon as possible and provide photographs of the damaged packaging and product where appropriate.

We will review the matter and work with you to resolve the issue.

9. Delivery Issues Outside Our Control

Bella Mart is not responsible for delivery delays caused by circumstances beyond our reasonable control, including courier delays, severe weather, strikes, natural events, or other unforeseen circumstances.

10. Contact Us

If you have any questions regarding shipping or your order, please contact us:

Bella Mart
Email: bellamartlimited@gmail.com
Phone: +44 7882 503907
Address: United Kingdom

We are happy to assist with any shipping-related questions or concerns.